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Head of Retail at Teclab Management Services Limited – Nationwide


Teclab Management Services Limited – Our client, with a chain of retail outlets (Supermarkets) across the country, requires the services of a qualified candidate to oversee the entire retail chain, to fill the vacant position below:

Job Title: Head of Retail

Location: Nationwide

Core purpose of the Job

  • To contribute to the development, implementation, monitoring and review of a business strategy that maximizes the retail net profit by driving sales and controlling costs at regional level;
  • To build motivated and high performing teams through the effective leadership and line management to retail staff.

Task Complexity:

  • Analyze and interprete trends to facilitate planning; using information technology to record sales figures, for data analysis and forward planning;
  • Ensuring standards for quality, customer service, health, safety, legal and security issues are met;
  • Organizing special promotions, displays and events, forthcoming customer initiatives and monitoring what local competitors are doing;
  • Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
  • Generate ideas about future retail activities to ensure a cutting edge strategy; maintain up to date knowledge of the market place, competitors and trends;
  • Use open feedback mechanisms from the operations team with other departments to ensure the integration of the retail strategy with Minds of other activities
  • Takes decisions on matters relating to the day to day retail operations within their defined work area including the strategic planning of resources;
  • Translate the strategic goals into retail operational plans to achieve the required targeted growth in sales and profit; identify and optimize promotional opportunities ensuring these are co -ordinated with wider Mind promotions and campaigns
  • Ensures that the retail operation complies to all policies and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business
  • Ensures all new shop proposals meet the required return on sales prior to submitting any recommendations to the Managing Director; all new shop locations must be visited to ensure they will trade effectively and meet the proposed budgets
  • Proactively manage and review the performance and progress of Managers and their locations, sets objectives and targets; works with Training Manager to develop individual training plans for the team.
  • Train and develop staff ensuring adherence to Mind’s HR systems and procedures.
  • Maintain and constantly develop innovative and cost effective stock generation; monitor stock weekly to achieve bottom line sales budget against monthly targets.
  • Regularly produce and present a range of financial / non-financial reports for the Managing Director.

Job Specification (Experience & Training) Academic and Professional

  • First Degree in Marketing, Business Administration and Relevant certifications will be an added advantage.
  • Minimum of 8 – 10 Years’ Experience.


  • Excellent communication skills – verbal, written to include report writing and group presentations
  • Influencing and negotiation skills
  • Well-developed interpersonal skills
  • Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors e.g. volume v price
  • Excellent organisation skills, able to prioritize shrewd business sense and a well-developed commercial awareness;
  • Ability to plan and execute strategic sales processes
  • Ability to deliver results copiously
  • Possess excellent specific market knowledge
  • Ability to plan and execute strategic sales processes;
  • A desire to work as part of a team to generate fresh and innovative ideas;
  • A collaborative team player – concerned with the team success as well as individual performance
  • Visible Leadership skills – can motivate others to achieve
  • Solution orientated, decisive by nature

Application Closing Date
27th March, 2018.

Method of Application

Interested and qualified candidates should send their Resumes and credentials to: hr@teclab-ng.com

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